Freedom Street Group

This policy outlines returns and refunds for products and courier services.

 

1. TANGIBLE PRODUCTS

 

• Returns are accepted only for damaged, defective, or incorrect items.

• Requests must be made within a specified period after delivery (e.g. 7 days)

• Products must be unused and in original packaging.

• Proof of purchase is required.

 

2. COURIER SERVICES

 

• Courier service fee are non-refundable once the service has started or a package has been dispatched.

• Refunds may be considered only in cases of service failure caused directly by Freedom Street Group.

 

3. REFUND PROCESSING

 

• Approved refunds will be processed using the original payment method.

• Refund timelines may vary depending on the payment provider.

 

4. NON-RETURNABLE ITEMS

 

Certain items may be marked as non-returnable at checkout.