SHIPPING POLICY
-
PROCESSING TIME
All orders are processed within [3-7 business working days] after you’ve received confirmation email for your order. Orders are not delivered or shipped on weekends or public holiday.
If we experience high volume of orders, processing may be delayed by few days. If there’s a significant delay, we will contact you via email or phone.
DELIVERY TIME FRAMES
Local delivery: [3-5 business working days]
Shipping charges are calculated and displayed at the checkout.
ORDER TRACKING
You will receive your order tracking number via email or SMS once your order is shipped.
We only ship in South Africa only in KZN Region
DAMAGED, LOST OR MISSING PACKAGES
Freedom Street Group is not liable for products damaged or lost during shipping. If your order arrives damaged or incorrect please contact us within 48 hours with photos so we can assist emmediatly.
